Responsible Gaming

Responsible Gambling

Play North Limited (“the Operator”) and its related sites (“the Website”) offer you outstanding online entertainment by creating an enjoyable online gaming platform.

We know that most of our players play for pure entertainment purposes, however, there are a few players who may lose control over their gaming. We fully support and promote Responsible Gambling, to help ensure that you continue to enjoy safe and controlled gaming, keep the following points in mind:

Online gaming should only be considered as a mode of entertainment and not as means to generate income
Always keep a good check on time and money spent on gaming
Give priority to your usual activities or hobbies like spending time with friends and family
Never play to recover your losses or to get out of financial trouble
Never borrow money, sell possessions or leave bills unpaid in order to play
Never lie or hide your gaming from your family and friends

If you are worried and find it hard to control, or stop the gaming, contact our support team. There are also other organizations offering anonymous advice and support, like:

The Operator suggests every player to keep their login credentials confidential and never share it with anybody. You are solely responsible for all the transactions and activities conducted in relation to your Player Account.

UNDERAGE GAMBLING

It is illegal to open an account or play on our website under the age of 18. In order to comply with the law, we will perform an age check on all customers using the available payment methods.

If you are worried that someone underage is using our site, please do not hesitate to contact us, and we will take the necessary steps. If you share your computer with anyone under the legal age required to register with or gamble on our site, or anyone who has requested self-exclusion from gambling sites, please consider installing filtering solutions such as:

Net Nanny™ www.netnanny.com
CyberPatrol www.cyberpatrol.com

TOOLS

If you are concerned about your gaming activities and feel that you may no longer be fully in control, the Operator strongly recommends you to contact our customer support or via live chat.

We provide all our players with tools to help them control their gambling activity and ensure that their time on Play North Ltd.-operated sites is fair and entertaining. Please have a look below at the different types of tools we offer to make sure your gaming is enjoyable and controllable.

LIMITS

We know how easy it may be to lose yourself in all that fun; so setting limits can add an extra level of control over your gambling. If you think you could benefit from one or more of these limit options, please do not hesitate to contact us or simply set the limits available in My Account - Limits.

DEPOSIT LIMIT

Be in control of your spending by using deposit limit. You will not be allowed to continue to deposit after you have reached the deposit limit. This tool will ensure you are not exceeding your budget and you are not spending the previously determined amount.

LOSS LIMIT

Losses happen but prevention is the key! By using the loss limit, you will be limiting the amount of your money which you are able to lose. If you choose a loss limit, the system will make sure you are not losing more than you intended to.

WAGERING LIMIT

You have an option to limit the amount of money which you wish to wager over a period of time by choosing wagering limit. This will help you control exactly how much money you're willing to play over a day, a week or monthly basis.

SESSION LIMIT

Time really does fly when you're having fun. If you feel like you may have spent more time playing than you intended, take back control by setting a session limit. If you are close to exceed the set limit, you will receive a pop-up message informing you about the session time.

REALITY CHECK

Reality check feature helps you monitor your gaming activity at Pikakasino, and this is activated by default to your account at regular intervals of 60 minutes. A message will be displayed on your screen with details about how long you have been playing, how much you have spent/won and also offer a direct link to your transaction history and present you with the option to resume or exit the game.

You may change the reality check times in the settings.

LIMITS MANAGEMENT

You are also given the option to amend or completely remove limits. If you wish to lower your limit, this will happen instantly. Increasing and cancelling a limit will take additional 48 hours to process before the change can take effect.